Refund Policy — 365 Productions LLC

1. General Refund Terms

All sales made by 365 Productions LLC are subject to the terms outlined in this Refund Policy. By purchasing any product or service from us, you agree to these terms.

Refunds are not guaranteed and are only issued under the specific conditions listed below.

 

2. Studio Sessions

• Deposits are non‑refundable.

• Missed or canceled sessions are not eligible for refunds.

• Rescheduling may be allowed with 24‑hour advance notice, subject to availability.

• No refunds will be issued for dissatisfaction with creative direction or performance.

 

3. Music Production, Mixing & Mastering

All production services—including beat creation, mixing, mastering, arrangement, and engineering—are final sale.

Refunds will not be issued for:

• Creative dissatisfaction

• Changes in artistic direction

• Completed or partially completed work

• Delays caused by client failure to provide required materials

 

4. Beat Sales & Licensing

All beat purchases—exclusive or non‑exclusive—are non‑refundable.

Refunds will not be issued for:

• Digital downloads

• Licensing agreements

• Lost files after delivery

• Misuse or misunderstanding of licensing terms

Once files are delivered, the sale is final.

 

5. Digital Products

All digital products, including:

• Instrumentals

• Sample packs

• Templates

• Digital downloads

• Online content

are final sale and non‑refundable.

 

6. Merchandise (If Applicable)

If you sell physical merchandise:

Refunds may be issued only for defective or damaged items.

To qualify:

• You must contact us within 7 days of receiving the item

• Provide photo evidence of the defect or damage

• Return the item in unused condition

Shipping costs are non‑refundable.

 

7. Event Bookings

Refunds for event bookings follow the terms of the specific event contract.

Generally:

• Deposits are non‑refundable

• Cancellations by the client do not qualify for refunds

• If 365 Productions LLC cancels an event, a full refund will be issued

 

8. Incorrect Purchases

We are not responsible for:

• Accidental purchases

• Duplicate purchases

• Misunderstanding of product descriptions

• Failure to download files before expiration

These do not qualify for refunds.

 

9. Chargebacks & Disputes

If a customer initiates a chargeback:

• All licensing rights, access, and services will be immediately revoked

• The customer may be banned from future purchases

• Legal action may be taken if fraudulent activity is suspected