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Shipping Policy

Shipping Policy — 365 Productions LLC


1. Order Processing Time

All orders are processed within 2–4 business days (Monday–Friday). Orders placed on weekends or holidays will begin processing on the next business day.

If an item is delayed or on backorder, we will notify you by email.


2. Shipping Methods & Delivery Timeframes

We offer the following shipping options:


Domestic Shipping (United States)

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Priority Shipping: 1–2 business days

Delivery times may vary depending on carrier performance, weather conditions, or holidays.


International Shipping

International shipping is available to select countries. Delivery times vary by region and customs processing.

Customers are responsible for any customs fees, import taxes, or duties.


3. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Shipping method selected

  • Delivery location

  • Package weight and size

Occasionally, we may offer free shipping promotions. These will be clearly displayed on our website when available.


4. Tracking Your Order

Once your order ships, you will receive a confirmation email containing:

  • Your tracking number

  • Carrier information

  • Estimated delivery date

Tracking updates may take 24–48 hours to appear.


5. Service Interruptions & Delays

Shipping may be delayed due to:

  • Severe weather

  • Carrier issues

  • Holidays

  • Supply shortages

  • High‑volume periods

  • Customs inspections (international orders)

365 Productions LLC is not responsible for delays caused by shipping carriers or external factors beyond our control.


6. Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or damaged during transit:

We are not responsible for packages marked as “Delivered” by the carrier.


7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. If an order is returned due to incorrect or incomplete information:

  • The customer must pay reshipping fees

  • Refunds will not be issued for shipping costs


8. Local Pickup (If Applicable)

If you offer local pickup for merchandise or physical products:

Local pickup is available at our Tylertown, Mississippi location by appointment only. You will receive an email when your order is ready for pickup.


9. Contact Information

For shipping questions or concerns, contact:

365 Productions LLC Email: 365Publishingcontact@gmail.com  Location: Tylertown, Mississippi

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